Professional Services

These include all arrangements in connection with the funeral, assistance and advice in matters relating
to the funeral, attendance and services of staff, attending to all documentation, care of the deceased and
use of the Chapel of Rest, provision of motor hearse, funeral director and four liveried bearers.

Payment of account

L Titcombe & Family operate a pricing policy in compliance with the Code of Practice of the National
Society of Allied and Independent Funeral Directors.

Our price list provides clients with a full and detailed explanation of our charges as required by the Code.
In addition to our charges, disbursements must be paid to Doctors, Minister of Religion, Cemetery or
Cremation fees and such like.

When the funeral plans are completed you will be given a written estimate of all the charges incurred by
the service you have requested and we do ask for a 50% deposit to cover the costs of the
Disbursements. If this is not received within 48 hours of the funeral then the full amount will become
payable 24 hours before the funeral or we will have the right to postpone the funeral date.

We ask for this estimate to be signed as consent that you accept the charges and will be liable for the
balance of the account when submitted. This is usually within 14 days after the funeral. If wished, the
account may be forwarded to your solicitor.

We reserve the right to add interest on all outstanding accounts at 2% per month on accounts that remain
unpaid after 60 days and any legal and court costs incurred due to non-payment.

If, because of your circumstances, you have to make a claim for assistance from the Department of Work
and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us,
in confidence, for guidance.

Right to cancel (Arrangements made in the client's home only)

You have the right to cancel the contract if you wish. This right can be exercised by sending or taking a
cancellation notice to the funeral director at any time within the period of 7 days starting on the day of the
arrangement.

Where applicable, payment may be required to be made in respect of any services carried out or
disbursements paid, once the performance of the contract has begun and prior to the cancellation notice
being received.